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‎‏‏‎ProMAXX Tool Will Be Closed on December 24th and 25th, Normal Operations Will Resume on December 26th at 8am EST. ‏
Warranty Shipping Contact
June 23, 2023

Custom Tooling Triumph: ProMAXX Tool's Innovative Solution And Superior Customer Support Saves Lafayette Ford

Crankshaft Repair (CSR) Kit

Recently, James Melvin, Parts & Service Director at LaFayette Ford in Fayetteville, North Carolina found himself in a challenging situation. A technician at his shop was tasked with removing a broken crankshaft bolt. To make matters worse, the broken fastener also included a broken spiral cone screw extractor inside the crankshaft bolt.

In response to LaFayette Ford’s distress call, ProMAXX Tool Technical Consultant Kelly Bails quickly brainstormed an idea with ProMAXX Tool Founder, Jeffrey Del Rossa, to devise an innovative custom tooling solution.

“Kelly has always been spot on. I never need to worry about anything with her,” said James Melvin.

The team at ProMAXX Tool engineered a solution utilizing an existing Crankshaft Repair (CSR) Kit. First, they modified the kit by adding additional guide bushings to address the added complexity of a broken screw extractor.

“A broken crankshaft bolt is a disaster in and of itself,” said Jeffrey Del Rossa. “But adding a broken extractor to the mix can only mean pulling the engine for a complete and costly engine tear-down and rebuild.”

Then, they opted to make a custom solid-carbide tooling (drill bit) in a 125mm length to accurately dimple the broken bolt. This allows a tech to center punch the crankshaft bolt with an off-center, hardened-steel broken bolt extractor. It delivers precision boring, and re-establishes the center, providing sequential steps to remove both the bolt and the broken extractor at the same time.

PROMAXX TOOL’S CUSTOMER SERVICE TAKES OVER ON CRANKSHAFT REPAIR

Emphasizing the quality of the company’s customer service, ProMAXX Tool explained the plan thoroughly, making sure the technician understood the process and the potential outcomes. The ProMAXX Tool team worked quickly to ship the modified Crankshaft Repair Kit overnight to LaFayette Ford.

With the custom CSR Kit in hand, the LaFayette Ford tech reached out to Kelly and Jeffrey to ensure he was following the correct application of the modified tool kit. The ProMAXX Tool team demonstrated its commitment to superior customer success by providing step-by-step guidance through unlimited technical support service.

The operating tech, guided by ProMAXX Tool's expertise and support, proceeded with specialized, carbide-tipped tooling (drill bit) to successfully maintain the necessary precision to get the job done right. By the end of the job, significant progress had been made.

“It saved the day,” said James Melvin.

PROMAXX TOOL IS YOUR COMPANY’S STRATEGIC PARTNER

After completing the repair, the LaFayette Ford techs and James Melvin called Kelly to express their gratitude. The technical expertise, exceptional customer service, and especially the unlimited tech support from ProMAXX Tool enabled them to successfully drill out the crankshaft bolt with a broken extractor while preserving the engine. They drastically reduced the repair time, avoided a costly engine replacement, and saved the dealership and the customer time and money!

Deeply appreciative of the help he received, LaFayette Parts and Service Director kindly posted a glowing review of his positive experience with ProMAXX Tool on Google.

"She [Kelly Bails at ProMAXX Tool] made our problem her problem and helped us fix it,” said James Melvin. “Everything we’ve ordered from ProMAXX has been superb and really makes a difference."

The dedication to repair support highlights the depth of ProMAXX Tool's commitment to customers—from swift and innovative problem-solving to comprehensive tech support, the goal is always to deliver job-saving outcomes while fostering strong customer relationships.

Additional Tips For Crankshaft Bolt Repair

When removing a crankshaft bolt, here are some additional tips to ensure a successful and safe operation. First off, safety should always come first. Make sure the vehicle is securely supported on jack stands, and wear appropriate safety gear, including eye protection. Secondly, consult the manufacturer's specifications or repair manual to determine the recommended torque specifications for the bolt, as using the wrong tools or methods can lead to damage.

Additionally, it's often necessary to immobilize the crankshaft to prevent it from turning while removing the bolt. Be cautious of the direction in which the bolt should be turned, as it can be counter-clockwise in some cases. Lastly, use high-quality tools, as excessive force or inadequate equipment can result in bolt damage or personal injury. Taking these precautions into account will help ensure a smooth and safe crankshaft bolt removal process.

3.5L TOOLING KITS FOR EXHAUST MANIFOLD BOLTS, INTAKE MANIFOLD BOLTS, AND MORE!

FORD 3.5L ECOBOOST EXHAUST MANIFOLD BROKEN BOLT STUD REPAIR - ELIZABETH

EcoBoost ProKit Part #: PMXEII200PRO

Ford EcoBoost 3.5L Remove broken exhaust manifold studs / bolts. For Ford F-150 and Ford Transit. Made In USA. Twin turbochargers, broken titanium bolts, small engine bays, along with dimensional changes in the cast iron manifolds due to extreme heat create new problems for the servicing technician.

Elizabeth II facilitates the removal of broken exhaust manifold bolts on Ford EcoBoost 3.5L and 3.7L engines.

FORD 3.5L ECOBOOST, 5.0L COYOTE BROKEN IGNITION COIL HOLD DOWN BOLT REPAIR

Ignition Coil Hold Down Bolt ProKit Part #: PMXIGN300PRO

The Ford EcoBoost Ignition Coil Hold Down Bolt ProKit Plus is the best and quickest way to easily extract broken ignition coil hold-down bolts in plastic valve covers on EcoBoost 3.5L and Coyote 5.0L engines while maintaining Ford factory torque specs. The addition of the ProKit Plus tooling extra retractable flange allows technicians to perform the broken bolt repair on the 5.0L Coyote engine.

INTAKE MANIFOLD REPAIR (IMR) KIT FOR FORD 3.5L / 3.7L ECOBOOST

Intake Manifold Repair ProKit: PMXIMR300PRO (Model Name Grace)

ProMAXX® Tool’s new ProKit allows technicians to easily remove broken intake manifold bolts on the Ford 3.5/3.7L EcoBoost engines. The kit comes with all the accessories to quickly complete an on-the-truck repair within minutes.

Filed in: Ford Repair Kits
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